Product Designer

Franklin Huynh

Design stack/Claude CoWork + ChatGPT→Discovery

5+ years shaping consumer experiences across e-commerce and service systems, with a growing focus on AI-enabled workflows.

I've solved complex problems for industry leading companies

📍 Design at Chewy 🐶🐱

Chewy
Walmart
Nordstrom
Nordstrom RackNordstrom Rack
Best BuyBest Buy

Recent highlights

Metro/City Landing Pages

Chewy • 2026

Drop-off Appointments

Chewy • 2026

Pet Portal Records

Chewy • 2025

See Similar

Walmart • 2024

Featured case studies

Walmart • GenAI Comparison • 2024

↑ 2.6% add to cart / visitor↑ 1.1% first time buyer conversion↓ 1.8% session cart removal↑ 12.8% re-engagement

Nordstrom • Stores & Services • 2023

↑ 1.6% conversion↑ 24k new alteration users (1 mo after launch)↑ $1.4M EBIT profitability over the year